- Scope of application
The following terms and conditions apply to all orders via our online shop.
- Contract partner, customer service
The purchase agreement is concluded with Aeromey GmbH, Berliner Ring 95, 64625 Bensheim, Germany. You can find more information about us in the imprint. You can reach our customer service for questions and complaints via the ticket system on our website.
- Conclusion of contract
By placing the products in the online shop, we submit a binding offer to conclude the contract. Once you clicked the button "Pay for purchase" you are obliged to pay us for the goods contained in your shopping basket. Immediately after the order has been sent, you will receive a confirmation by e-mail.
The condition for an effective conclusion of the contract is always that the order process is completed by sending the order.
- Shipping charges
In addition to the indicated product prices, shipping costs are usually added. You can find out more about the amount of shipping costs at the offers.
The payment is done by prepayment, PayPal or invoice.
If you choose to pay with prepayment, we will give you our bank information in the order confirmation and deliver the goods after we received the payment.
You pay the invoice amount via the online provider PayPal. You must be registered for this purpose, or you must first register, authenticate your access details and confirm payment instructions to us (exception, if necessary, guest access). You will receive further information during the ordering process.
There is no entitlement to purchase via invoice. As a business customer, you can choose the purchase via invoice (creditworthiness necessary), but only after a second purchase processing. Public institutions can order via invoice by written order or by fax.
- Cash payment at self-collection
You have the possibility to pick up at FPV1: Address & Directions
Please send us an appointment immediately after your order.
- Reservation of ownership
The goods remain in our ownership until the full payment was made.
- Cost agreement when exercising the Right of Withdrawal
The cost of a return shipment is as follows:
You bear the direct costs of returning package-ready goods as well as the immediate costs of returning non-package goods. The cost of non-package goods is estimated at a maximum of EUR 20.
- Contract text
We store the contract text and send you the order data via e-mail. You can always read and download the terms and conditions on this page. Your past orders can be viewed in your customer account.
- Correction options during the ordering process
In the ordering process, you have to correct the entries on the "Check Order" page by clicking on the respective links (... edit) before you have completed the order after selecting the shipping type and the payment method.
- Contract language
The language available for the contract is German.
- Note according to battery law
As batteries and accumulators can be contained in our consignments, we are obligated according to the German battery law (BattG) to point out the following: Batteries and accumulators may not be disposed on domestic waste, but you are legally obliged to return used batteries and accumulators. Waste batteries can contain harmful substances that can damage the environment or your health if stored or disposed of incorrectly. However, batteries also contain important raw materials, e.g. iron, zinc, manganese or nickel and can be recycled. You can either return the batteries to us or return them in the immediate vicinity (for example, in the shop or at municipal collection points or in our shipping warehouse) free of charge.
The sales in sales outlets are restricted to end users for the usual quantities as well as to batteries that the distributor sells or sold as new batteries in its assortment.
The sign with the crossed-out wheeled bin means that you are not allowed to dispose of batteries or accumulators in your household waste. This symbol also contains the following symbols with the following meaning:
Pb: Battery contains lead
Cd: Battery contains cadmium
Hg: Battery contains mercury
To view PDF files, you need, for example, the free Acrobat Reader. The Acrobat Reader is available as a free download on the website of Adobe. download Acrobat Reader